CXi |

Intelligent CX Thinking by Design

Introducing CXiQ, a CX scoring Platform

What makes us unique

Smarter CX and Design Thinking powered by AI

CXiQ provides a cx scoring model and services that measure cx (customer experience) and provides clients with a clear and actionable path relevant to a user’s needs based on Desirability, Feasibility, and Marketability utilizing the Design Thinking methodology and mindset. By utilizing the CXiQ Score and taking action based on the Design Thinking methodologies and mindset – we allow companies to deliver on their:

NET PROMOTER SCORE

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CUSTOMER SATISFACTION

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CUSTOMER EFFORT

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USER NEEDS

Focus on their user’s needs centered around empathy a based-on desirability, feasibility and functionality

GET TO KNOW US

WHAT MAKES CXIQ UNIQUE

We help companies create a smarter CX (customer experience). By providing a unique scoring model (CXiQ) and an actionable path utilizing the (design thinking methodologies) for clients to follow in order to deliver an exceptional CX.

CXiQ Score0%

CX Research & Design Thinking0%

Strategic Insight & Innovation Modeling0%

CX COE Training0%

Ray Killebrew

CX Innovator who applies Design Thinking, human-centric design, research, experience and most of all, passion, to every initiative he's involved with.

Melissa Bergeron

CX Designer who looks to understand and maximize opportunities found throughout the CX journey through thoughtful research and innovative technology.

Chris Manning

CX Design Strategist who loves to create meaningful and innovative end-to-end experiences that help brands make connections with their valued customers.

Andrés Prieto

CX Designer who constantly looks to understand, evolve, and create exceptional experiences that target consumers both in the United States and Latin America.

Our best work

Our Portfolio

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Love Boutique

Pink Illusion

Copacabana Mode

Golden Filter

Juicy Colors

Art Boulevard

1001 Patterns

Cali Skaters

Ocean Drive

Tropical Chill

Beach Passion